Frequently Asked Questions

Of course! For fixed sized websites like Google Sites, Wix etc, you can add an embed widget and provide the checkout URL. For other sites like Wordpress, add a script that will automatically change the size of the checkout and keep everything seamless.

Yes. Social media pages and events offer a "get tickets" action button which can provide either your online page or checkout link.

Our payment methods are managed by Stripe. Our checkout is ready to accept any major credit/debit card, Google Pay or Apple Pay. These methods can also be used for payment plan orders.

Payouts are managed by Stripe. By default you will receive your revenue daily on a 3 day rolling basis. You can also choose a custom payout schedule.

When you initiate a refund, it will take a few business days before the customer receives it. A refund will be on hold if your Stripe balance is negative.

We will return our fee back to you in the event of a full refund to the customer. Stripe will keep their fee. Stripes fee is deducted from the organiser. You can also refund the customer without fees.